- Chennai Office:
Aiwin Commodity Broker Pvt Ltd
No: 23 E, 1st Floor,
West Park Road, Shenoy Nagar
Chennai – 600 030.
-
- Salem Office:
Aiwin Commodity Broker Pvt Ltd
No. 5/241 Rathna arcade,
5 Roads, Salem – 636 004
- Salem Office:
Escalation Matrix:
| Details of | Contact Person | Address | Contact No. | Email Id | Working hours |
| Customer care | SELVAM K | NO.23 E 1ST FLOOR WEST PARK ROAD SHENOY NAGAR CHENNAI-600030 | 9790876812 | getintouch@aiwinmoney.com | 10.00 AM TO 6.00 PM |
| Head of Customer care | ARIVALAGAN K | NO.23 E 1ST FLOOR WEST PARK ROAD SHENOY NAGAR CHENNAI-600030 | 8925089250 | compliance@aiwinmoney.com | 10.00 AM TO 6.00 PM |
| Compliance Officer | T SREELATHA | NO.23 E 1ST FLOOR WEST PARK ROAD SHENOY NAGAR CHENNAI-600030 | 8056712345 | sreelatha@aiwinmoney.com | 10.00 AM TO 6.00 PM |
| CEO | THANKACAN P G | NO.23 E 1ST FLOOR WEST PARK ROAD SHENOY NAGAR CHENNAI-600030 | 9597738472 | touch@aiwinmoney.com | 10.00 AM TO 6.00 PM |
In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:
- SEBI: https://scores.sebi.gov.in/
- MCX: https://www.mcxindia.com/Investor-Services
- NSE: https://investorhelpline.nseindia.com/NICEPLUS
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
Filing of complaints on SEBI SCORES
Register on SCORES portal
Mandatory details for filing complaints on SCORES:
Name, PAN, Address, Mobile Number, Email ID
Benefits:
Effective communication
Speedy redressal of the grievances
